Help Center

ChapterPay is an online platform that assists you in managing finances and organizing your funds.

We require that you provide information regarding the Chapter you are authorized to represent. This information includes chapter name, banking, and contact information. For a detailed list, please visit Terms and Conditions.

ChapterPay provides you with the ability to pull reports for each, chapter event, fundraiser, quarter, and month by going to the Monthly Reports or Event Reports tab.

We securely transmit your credit card information to our payment processor, Litle & Co. We do not provide your credit card information to any third party, unless there is a third-party vendor in connection with the processing of your donations or other services we offer. Any such third parties shall be required to maintain and use your information in accordance with our privacy policy.

ChapterPay is a PCI Level 1 Service Provider in compliance with the PCI Data Security Standard.

We utilize the HTTPS protocol, which provides secure and encrypted communication.

We use a tokenization processing platform.

Here’s how it works.

Card data is entered into the contribution form using 256 bit SSL encryption to protect it during transmission. Transaction is received by our systems, decrypted and sent out for normal transaction processing. A token is obtained for the card number and included in the authorization response sent back to our system. Our system retains the token (not the card number), along with the standard transaction data.

The token is retained in a payment data vault for recurring transactions.

The token is then used for a variety of tasks that occur after authorization, including settlement, reporting, reconciliation, chargeback processing, and other tasks.

For more information, view our Privacy Policy.